Customers immensely appreciate phone calls to update them on the status of the repairs, before they have a chance to worry about their repairs, and the value of “doing it right the first time.” The production staff consists of factory trained and certified automotive professionals. Our employees have been with the company an average of 15 years, many of whom have been with us since 1989. Employees of Collision Consultants are rewarded for their timely delivery of repairs, with the high customer satisfaction indexing scores.